Yellareddyguda,Srinagar colony, Hyderabad-500073.

Support and Maintenance

We ensure operable condition

We at EDVNSYS SOLUTIONS offer quality services for application maintenance. We understand the value of updating and application maintenance. We ensure operable condition of applications and websites as per clients' requirements. Our prominent application maintenance services include .

  • Traffic reporting and analysis
  • Managing services and hosting
  • Update content
  • New added feature to applications whenever required
  • Server management
  • Database optimization, maintenance and administration

EDVNSYS SOLUTIONS Systems support and maintenance services help you maintain high availability of EDVNSYS SOLUTIONS PVT LTD critical applications thereby ensuring consistent IT performance. Our comprehensive portfolio of services range from hardware and network support, application maintenance, post implementation support to enhancements and upgrades – we help you protect your IT environment round the clock. Our technical staff is proficient in cutting edge technologies that enable us to support a wide range of products and vendors.

Support services encompass such activities as

  • Error tracking and debugging
  • End user support
  • Technical troubleshooting
  • Application upgrades and enhancements
  • Web content updates
  • Quality assurance testing

Business needs and offers

EDVNSYS SOLUTIONS uses its proven Biz-Link Methodology Off Shore delivery model to optimize time to return on investment and minimize risk. Application Development is built around this robust approach, efficiently responding to emerging business needs and offers.

Maintenance and support services are based on ITIL best practices and can be billed on an hourly basis or run as a Managed Service where the customer pays an agreed upon price for clearly defined results. Under the managed service model a Service Level Agreement (SLA) is used to define desired results and acts as the focal point for both the client and EDVNSYS SOLUTIONSSolutions in managing the engagement. Metrics are measured and reported on monthly in this arrangement.

  • Rapid, accurate requirements with technical and business documentation.
  • Effective technical and process modeling to insure risk-free integration
  • Prototype development to test and prove technical and business initiatives.
  • Rapid move from design to development
  • Benefits of full life cycle skill sets
  • Fully accountable documented process
  • Simple but effective accountability that does not impede development efforts
  • Manage projects with full responsiveness to market or business changes

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